FREQUENTLY ASKED QUESTIONS
Find answers to common questions about Forbidden Freedom
What is Forbidden Freedom?
Forbidden Freedom is a premium streetwear brand based in Europe. We create unique, high-quality apparel and accessories that embody the spirit of urban culture and individual expression. Our designs are inspired by drift culture, street art, and the freedom of self-expression.
How long does shipping take?
Shipping times vary depending on your location:
• Europe: 5-7 business days
• International: 10-15 business days
All orders are processed within 1-2 business days. You’ll receive a tracking number once your order ships.
What is your return policy?
We offer a 14-day return policy for unworn, unwashed items in their original condition with tags attached. To initiate a return, contact us at info@forbiddenfreedom.com with your order number. Return shipping costs are the responsibility of the customer unless the item is defective or we sent the wrong product.
How do I choose the right size?
We recommend checking our detailed size guide on each product page. Our t-shirts are designed with a slightly oversized fit for that authentic streetwear look. If you’re between sizes, we suggest sizing up. For personalized sizing advice, feel free to contact our customer service team.
How should I care for my Forbidden Freedom products?
To keep your products looking fresh:
• Machine wash cold with similar colors
• Turn garments inside out before washing
• Use mild detergent, avoid bleach
• Tumble dry low or hang dry
• Iron inside out on low heat if needed
Proper care will help maintain the quality and print durability of your Forbidden Freedom gear.
Do you ship internationally?
Yes! We ship to most countries worldwide from our European location. International shipping costs and delivery times vary by destination. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the customer.
What payment methods do you accept?
Can I track my order?
Absolutely! Once your order ships, you’ll receive an email with a tracking number and a link to track your package. You can also contact us at info@forbiddenfreedom.com if you need assistance with tracking.
Do you offer exchanges?
Yes, we’re happy to exchange items for a different size or style within 14 days of delivery. Contact us at info@forbiddenfreedom.com to arrange an exchange. The original item must be unworn, unwashed, and in its original condition with tags attached.
Are your products sustainable?
We’re committed to sustainability and ethical production. We use high-quality, durable materials designed to last. Our manufacturing partners adhere to fair labor practices, and we’re continuously working to reduce our environmental impact through responsible sourcing and packaging materials.
How can I stay updated on new releases?
Sign up for our newsletter at the bottom of any page to receive updates on new collections, exclusive deals, and behind-the-scenes content. Follow us on Instagram and TikTok @forbiddenfreedom for daily inspiration and early access to drops.
What if my question isn't answered here?
No problem! Our customer service team is here to help. Email us at info@forbiddenfreedom.com or visit our Contact Us page. We typically respond within 24 hours during business days.