PRIVACY POLICY
1. Introduction
Forbidden Freedom is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store. By using our services, you consent to the data practices described in this policy.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, postal address, phone number
- Payment Information: Credit card details, billing address (processed securely through payment processors)
- Account Information: Username, password, order history, preferences
- Communication Data: Email correspondence, customer service interactions, reviews
We also automatically collect certain information when you visit our website:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, click patterns, referring website
- Cookies and Tracking: Information collected through cookies and similar technologies
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you about your orders, inquiries, and customer service requests
- Sending promotional emails and marketing communications (with your consent)
- Improving our website, products, and services
- Personalizing your shopping experience
- Detecting and preventing fraud or security issues
- Complying with legal obligations
- Analyzing website usage and trends
4. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: Payment processors, shipping companies, email service providers, and other vendors who help us operate our business
- Legal Requirements: When required by law or to respond to legal processes
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share your information
We do not sell or rent your personal information to third parties for their marketing purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for data transmission, secure servers, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to our processing of your personal information
- Portability: Request transfer of your information to another service
- Withdraw Consent: Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at info@forbiddenfreedom.com.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and serve targeted advertising. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website. For more information, please see our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the “Last updated” date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Forbidden Freedom
Email: info@forbiddenfreedom.com